Privacy Policy

Note: This policy is a practical summary for website visitors and customers. It does not replace legal advice. Where applicable law grants you additional rights, those rights remain available to you.

1. Who we are

The website zenboxinfinity.com and the ZenBoxInfinity brand (“we”, “us”) are operated by Zen Box Infinity (sole proprietorship / business operated by Bojan Tesić). Contact: office@zenboxinfinity.com, phone +381 693804755.

2. What this policy covers

This policy describes how we handle personal data when you browse our website, download materials, use our web tools hosted on our domain, request demos, or communicate with us by email or contact forms.

3. Data we may collect

• Contact and enquiry data: name, email, company name, phone number and message content when you contact us.
• Technical data: IP address, browser type, device type, approximate region from IP, referrer URL, pages viewed and time on page—typically through server logs or analytics if you consent to optional cookies.
• Downloads and product interest: we do not require registration for public downloads; we may log basic technical events on our servers for security and abuse prevention.

4. Purposes and legal bases (GDPR-style framing)

We process data to respond to enquiries (contract steps / legitimate interest), operate and secure the website (legitimate interest), comply with legal obligations where applicable (legal obligation), and—with your consent—analytics or marketing cookies (consent). See our Cookie Policy for cookie details.

5. How long we keep data

Enquiry emails and related correspondence are kept only as long as needed to handle your request and ordinary business records, unless a longer period is required by law. Server logs are retained for a limited period for security, then rotated or deleted.

6. Sharing and processors

We do not sell your personal data. We may use trusted service providers (for example hosting, email delivery or analytics) who process data on our instructions. Where they operate outside your country, we rely on appropriate safeguards where required by law.

7. Your rights

Depending on your location, you may have rights to access, rectify, delete, restrict or object to processing, and to withdraw consent for consent-based processing. You may also have the right to lodge a complaint with your local supervisory authority. Contact us first and we will respond within a reasonable time.

8. Security

We apply reasonable technical and organisational measures appropriate to the nature of the data. No online transmission is completely risk-free.

9. Children

Our services are aimed at businesses and adults. We do not knowingly collect data from children.

10. Changes

We may update this policy when our practices or the law change. The “Last updated” date at the top will be revised accordingly.